Cisco Umbrella Terms Scorecard

Grade B- — Mostly fair (score 70/100)

Cisco Umbrella limits its liability to $50 and requires claims to be brought within one year, while retaining a perpetual, irrevocable license to use your data for product development.

Liability capped at $50. Short claim window. Perpetual license to user data.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
LIKELY
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
NO
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 14 — GENERAL

Any notices to you from OpenDNS regarding the Service or this Agreement will be posted on www.OpenDNS.com (or successor website) or made by email or regular mail.

The company commits to providing notice of changes via email or their website.

Section 6 — Payment and Renewal Terms

Subscriptions are non-cancelable before the end of the then-current subscription term and fees are non-refundable.

You are locked into your subscription term and cannot get a refund if you stop using the service.

Section 11 — Limitation of Liability

IN NO EVENT SHALL OPENDNS’ AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT, THE SERVICE AND THE SOFTWARE EXCEED FIFTY U.S. DOLLARS ($50.00USD).

The company limits its total financial responsibility to you to $50, regardless of the harm caused.

Section 8 — User Data

You also grant to OpenDNS a non-exclusive, irrevocable, worldwide, perpetual, royalty-free and fully paid-up license under all of your intellectual property rights to use the User Data

You grant the company a permanent, global right to use your data for any purpose, which you cannot revoke.

Section 14 — GENERAL

Except as otherwise prohibited by law, any claim or dispute must be brought within one (1) year from the date such cause of action arises.

You must file any legal claim within one year, or you lose the right to sue.

Section 14 — GENERAL

In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees.

This is a 'loser pays' provision that may force you to pay the company's legal bills if you lose a case.

Last reviewed 2026-07-26 under rubric v3.5.

Other scorecards