GetResponse Terms Scorecard

This assessment covers the linked ToS.

Grade B+ — Fair terms (score 81/100)

The terms allow for unilateral modifications and broad indemnification, but provide a clear 10-day window to terminate the agreement if you disagree with changes.

Standard B2B terms. Unilateral changes, broad indemnification, no refunds.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section XVII — Final Provisions

GetResponse reserves the right to change any of the provisions of these Terms of Service as well as any supporting documents at any time by posting the revised document on Website or by sending an email... Your continued use of the Service after 10 (ten) days following the posting a revised version... constitutes your acceptance

They can change the terms at any time, but you have 10 days to terminate if you do not agree.

Section XV — Disclaimer of Warranties. Limitation of Liability

You agree to indemnify and hold GetResponse... harmless from any and all claims, losses... including but not limited to attorney fees

You must pay for their legal defense if your use of the service leads to a third-party claim against them.

Section XI — Refund Policy

Unless otherwise stated in these Terms of Service the amounts paid by you under these Terms of Service are non-refundable.

All sales are final; you will not receive a refund if you cancel mid-billing cycle.

Section VII — Content

You acknowledge and accept that we may preserve the Content... and disclose it if we are required to do so by law or if it is necessary to enforce these Terms of Service

They will hand over your content to law enforcement or government agencies if legally compelled.

Section IX — Cancellation

You may cancel your Free Account at any time. You may cancel your Paid Account at any time

You have the right to cancel your subscription at any time.

Last reviewed 2026-10-30 under rubric v3.6.

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