Calendly Terms Scorecard

Grade F — Predatory terms (score 41/100)

Calendly forces binding arbitration and class action waivers, claims a broad license to user data, and reserves the right to terminate accounts at its sole discretion without notice.

Forced arbitration, class waiver, broad content license, and unilateral changes.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
YES
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
NO

What the terms actually say

Section 16 — Dispute Resolution; Class Action Waiver

all Disputes between you and Calendly... will be resolved exclusively and finally by binding arbitration rather than in court.

You waive your right to a jury trial and must resolve all legal disputes through private, binding arbitration.

Section 16(d) — Class Action Waiver

You acknowledge and agree that you are waiving any ability to join or consolidate your Dispute in arbitration with the Dispute of any other person.

You are prohibited from participating in any class action or representative legal proceedings.

Section 12(b)(ii) — License

You grant to Calendly a worldwide, royalty-free, non-exclusive... sublicensable license to use, distribute, host, copy, transmit, and display Customer Data as reasonably necessary for Calendly to provide and operate the Services.

Calendly takes a broad license to your data, which they can use for product improvement and development.

Section 6(a) — Suspension; Termination

Calendly may suspend or terminate your access to and use of the Services... at our sole discretion, at any time with or without notice to you.

Calendly can shut down your account at any time for any reason without prior warning.

Section 15(b) — Limitation of Liability

IN NO EVENT WILL CALENDLY’S TOTAL AGGREGATE LIABILITY... EXCEED THE GREATER OF (I) THE FEES PAID... OR (II) $100 USD.

The company limits its financial liability to you to a maximum of $100, even if they cause you significant harm.

Section 10(c) — License

You consent to Calendly using your Customer Data to provide you with the Al Features, and by using the AI Features, you instruct Calendly and its third-party providers to process such Customer Data for the purpose of providing the Al Features.

By using AI features, you authorize Calendly to use your data to train and operate their AI models.

Section 17(b) — Publicity

You hereby grant Calendly a limited, revocable... license to use, display and reproduce Customer’s name, logo, trademarks and service marks in Calendly’s marketing and promotional content.

Calendly can use your company's name and logo for their own marketing purposes.

Last reviewed 2026-07-27 under rubric v3.5.

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