Buildkite Terms Scorecard

This assessment covers the linked ToS.

Grade B+ — Fair terms (score 81/100)

Buildkite's terms include a broad, perpetual license to user feedback and require user indemnification, but they do not sell personal data or force arbitration.

Standard B2B terms. Includes broad content license and indemnification.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 7.3 — Feedback

Customer grants to Buildkite a worldwide, royalty-free, fully paid, perpetual, irrevocable license to use... and to allow others to do the same without restriction or obligation of any kind

You give Buildkite a permanent, non-revocable right to use any suggestions or feedback you provide for any purpose, forever.

Section 8.2 — Customer Indemnity

Customer shall defend... Buildkite... from and against any Claims... arising out of or related to the Third Party Services or Customer’s or its Team Members use thereof

You are required to pay for Buildkite's legal defense if they are sued because of your use of the service or third-party integrations.

Section 11.5 — Updates to Terms

Buildkite may issue updated versions of these Terms of Service from time to time... applies to an existing Order Form only upon the renewal of that Order Form.

Buildkite can change the terms, and they apply automatically upon your next renewal without a requirement for direct notice.

Section 11.2 — Governing Law

Customer shall pay on demand all of Buildkite’s reasonable attorney fees and other costs incurred by Buildkite to enforce this Agreement or to collect any fees

This is a one-way fee-shifting provision requiring you to pay Buildkite's legal costs if they take action against you.

Section 10.2 — Termination

unless Buildkite has terminated this Agreement for Customer’s uncured breach, Buildkite will refund any prepaid Subscription Fees paid by Customer for the unused Subscription Term

Buildkite commits to refunding your prepaid fees if they terminate your service for reasons other than your breach.

Last reviewed 2026-10-30 under rubric v3.6.

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