Cribl Terms Scorecard

Grade B — Fair terms (score 78/100)

Cribl provides standard enterprise software terms that avoid forced arbitration and class action waivers, though it reserves broad rights to suspend services and modify terms.

Standard B2B terms. No forced arbitration. No data sale pledge missing.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
NO
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 7.2 — Customer Ownership

Customer grants to Cribl and its service providers a non-exclusive, worldwide, royalty-free, fully paid, non-sublicensable, and non-transferable license to use and reproduce Customer Data solely to provide and support the Subscription Services and Consulting Services

Cribl's license to your data is strictly limited to providing the service you paid for.

Section 5 — Suspension

Cribl may, in its sole discretion, immediately suspend Customer’s right to access or use any portion of the Subscription Services

Cribl reserves the right to unilaterally cut off your access to the service without prior warning.

Section 9.2 — Third Party Requests

This Agreement will not prevent the Recipient from disclosing the Discloser’s Confidential Information to a court or governmental body pursuant to a valid court order, Law, subpoena, or regulation, but only if the Recipient: (a) gives prompt notice (or the maximum notice permitted under Law) before making the disclosure, unless prohibited by Law

Cribl will share your data with government entities if legally compelled, and may skip notifying you if the law forbids it.

Section 12.2(a) — Termination for convenience

A party may terminate its Subscription Service for Software and the applicable Order Form at any time for any reason by providing 30 days’ written notice to the other party. Within thirty days from the date of termination, Customer must pay any unpaid balance owed

Cancellation is not a simple self-serve toggle; it requires a formal 30-day written notice and settlement of remaining balances.

Section 13.1 — Governing Law

Any disputes arising out of or related to this Agreement will be heard only in a federal or state court in San Francisco County, California.

You are forced to litigate in California, regardless of where your business is located.

Last reviewed 2026-08-19 under rubric v3.5.

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