Grade B — Fair terms (score 76/100)
Asana provides standard productivity terms that include a $100 liability cap and broad indemnification, but notably avoids forced arbitration and class action waivers.
Standard productivity terms. Liability capped at $100. No forced arbitration.
IN NO EVENT SHALL ASANA... BE LIABLE TO YOU... FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES... IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED $100.
The company limits its total financial liability to you to $100, regardless of the damages incurred.
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ASANA... HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH... YOUR USE OF THE SERVICE.
You are required to pay for the company's legal fees and damages if they are sued because of your use of the service.
If, in Asana’s sole discretion, the modifications to these Terms are material, we will provide you with reasonable notice prior to the change taking effect.
The company promises to provide advance notice for material changes to the terms.
We reserve the right at any time to modify or discontinue... the Service and Websites... with or without notice.
The company can change or stop providing the service at any time without notifying you.
By submitting Free User Content, Free Users grant Asana a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display that Free User Content, in order to provide the Service, and as permitted by Asana’s Privacy Statement.
You grant the company a broad license to use your content to operate the service.
Last reviewed 2026-08-01 under rubric v3.5.