Instructure Terms Scorecard

Grade A — Highly protective (score 92/100)

This agreement provides robust data protection, including explicit prohibitions on selling personal data and clear security commitments.

Strong data protections, clear DPA, and no sale of personal data.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

Section 19 — Changes to this Agreement

Instructure will notify Partner of the modifications in writing, such as by email.

The company commits to providing written notice via email for material changes to the agreement.

Section 10 — Return and Deletion of Personal Data

Partner shall return and/or securely delete all Personal Data... within 30 days upon receipt of written request by Instructure.

The partner is contractually obligated to delete your data upon request.

Section 2 — Partner Restrictions (AI Addendum)

Partner shall not: (a) use Instructure AI Data to develop, train, fine-tune, retrain, evaluate, benchmark, or improve any AI Product...

The partner is explicitly prohibited from training their AI models on your data.

Section 9.4 — Compelled Disclosure

Instructure will also comply with all court orders or subpoenas involving requests for such information.

The company will disclose your data if served with a valid legal process.

Section 11 — Limitation of Liability

IN NO EVENT SHALL EITHER PARTY’S TOTAL AND CUMULATIVE LIABILITY... EXCEED: (X) $50 IF PARTNER IS A FREE-TIER PARTNER

Liability for free-tier partners is capped at a nominal $50.

Last reviewed 2026-08-01 under rubric v3.5.

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