Grade B- — Mostly fair (score 70/100)
The AAdvantage program forces a class action waiver and allows American Airlines to unilaterally modify terms or terminate accounts at its sole discretion.
Forced class action waiver. Unilateral changes. Broad termination rights.
YOU FURTHER AGREE THAT YOU, AND ANYONE ASSERTING A CLAIM FOR YOU, WILL NOT BE A CLASS REPRESENTATIVE, CLASS MEMBER, OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, CONSOLIDATED OR PRIVATE ATTORNEY GENERAL PROCEEDING AGAINST AMERICAN AIRLINES.
You waive your right to participate in any class action lawsuit against the company.
American Airlines may modify the Terms at any time. ... Your continued participation in the AAdvantage® Program ... after such modified Terms are posted will constitute acceptance of any such amendment.
The company can change the terms at any time without direct notice, and your continued use counts as agreement.
American Airlines may at any time suspend or terminate any AAdvantage® account for any reason in its sole discretion.
The company reserves the right to terminate your account for any reason at any time.
YOU AGREE THAT YOUR FAILURE TO COMPLY WITH THESE NOTIFICATION PROCEDURES WILL ENTITLE AMERICAN AIRLINES TO RECOVER FROM YOU REASONABLE ATTORNEYS’ FEES INCURRED IN DEFENDING THE LAWSUIT.
If you do not follow their specific dispute notification process, you are liable for their legal fees.
You may voluntarily terminate your AAdvantage® account by providing written notice to AAdvantage® Customer Service.
You have a clear right to close your account by contacting customer service.
Last reviewed 2026-08-04 under rubric v3.5.