Grade A — Highly protective (score 93/100)
Amazon's terms allow for unilateral policy changes and broad content licensing, but notably lack a forced arbitration clause for South African users.
Standard e-commerce terms. Unilateral changes allowed. No forced arbitration.
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. Updated versions... are effective immediately.
Amazon can change the rules of the service at any time without giving you advance notice.
If you do post content... you grant Amazon a non-exclusive, royalty-free, and fully sublicensable right to use such content throughout the world in any media.
When you post content, you give Amazon broad rights to use it anywhere, forever, without paying you.
Amazon reserves the right to refuse service, terminate accounts, terminate your rights to use Amazon Services... in its sole discretion.
Amazon can ban you or delete your account whenever they want for any reason.
Both you and Amazon can cancel your order for a product at no cost any time before we send the Shipping Confirmation E-mail.
You have a clear, free window to cancel orders before they are processed for shipment.
Any dispute or claim relating in any way to your use of any Amazon Service will be resolved before the High Court of the Republic of South Africa.
You are not forced into private arbitration and retain the right to resolve disputes in the public court system.
Last reviewed 2026-07-27 under rubric v3.5.