Grade B+ — Fair terms (score 82/100)
Wistia's terms include a broad, irrevocable content license and fee-shifting provisions, but notably lack a forced arbitration clause.
Broad content license, fee-shifting, and unilateral changes. No forced arbitration.
You hereby grant Wistia a royalty-free, fully paid-up, irrevocable, worldwide license to exploit the Customer Content as necessary to provide the Services to You.
You grant Wistia a permanent, non-revocable right to use your content.
In any action or proceeding to enforce or interpret this Agreement, the prevailing party will be entitled to recover from the other party its costs and expenses (including reasonable attorneys' fees) incurred in connection with such action or proceeding
This is a 'loser pays' provision that discourages users from bringing legal claims.
Wistia reserves the right to change the Terms at any time, but if Wistia makes such changes, Wistia will bring it to your attention by placing a notice on the Wistia website, by sending You an email, or by some other means.
Wistia provides clear notice before changing the terms.
Wistia shall not disclose to third parties or use any Customer Data except as reasonably necessary to (i) provide the Services to Customer, (ii) comply with a validly issued subpoena, an investigative demand or warrant, or (iii) meet its legal, regulatory or similar requirement or investigation.
Wistia will share your data with law enforcement upon legal request.
Customer is solely responsible for properly notifying Wistia of its election not to have this Agreement automatically renew by following the cancellation directions available in Customer’s Wistia account.
Cancellation is handled through an easy, self-serve online process.
Last reviewed 2026-08-04 under rubric v3.5.