Ticketmaster Terms Scorecard

Grade C — Standard consumer terms (score 63/100)

This Terms of Service agreement establishes a binding contract that includes mandatory individual arbitration, a class action waiver, and a broad, perpetual license for user-submitted content.

Standard ToS with mandatory arbitration, broad content license, and liability cap.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
NO
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
NO

What the terms actually say

14. Disputes and Arbitration

THE PARTIES AGREE THAT... ANY DISPUTE... WILL BE RESOLVED SOLELY BY BINDING ARBITRATION... AND AGREE THAT YOU AND WE MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER

Mandatory individual arbitration and class action waiver.

5. User Content

by posting... you grant us a license to... create derivative works of... incorporate into advertisements... These rights... are... perpetual, worldwide, and irrevocable

Extremely broad, perpetual license to user content that survives account termination.

9. Limitation of Liability

Our total liability... is limited to the greater of (1) $100 or (2) the amount you have paid us in the past 12 months.

Significant limitation on company liability.

7. Termination

We may terminate or suspend your account and/or your access to the Marketplace at any time, for any reason.

Company reserves the right to terminate access without cause.

Last reviewed 2026-06-22 under rubric v3.5.

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