SeatGeek Terms Scorecard

Grade D — Sign with caution (score 56/100)

SeatGeek mandates binding arbitration and class action waivers, claims a perpetual license to user feedback, and reserves the right to modify terms without direct notice.

Forced arbitration, class waiver, and broad content license. No data sale pledge.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
UNCLEAR
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Dispute Resolution

YOU AND SEATGEEK ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY... YOU AND SEATGEEK FURTHER AGREE THAT... EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS

You are forced into private arbitration and waive your right to participate in class action lawsuits or jury trials.

Feedback

You hereby grant to SeatGeek a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use... any and all Feedback

You give the company a permanent, global right to use your feedback for any commercial purpose without compensation.

Modification

PLEASE NOTE THAT THESE TERMS ARE SUBJECT TO CHANGE BY SEATGEEK IN ITS SOLE DISCRETION AT ANY TIME... your continued use of the Services constitutes your acceptance of such change.

The company can change the rules at any time without notifying you; continuing to use the service counts as agreement.

Violations

SeatGeek is entitled... to disclose any information or materials... to (1) comply with applicable laws, legal process, or governmental request

The company reserves the right to share your data with law enforcement or government agencies.

Termination of Services by You

If you want to terminate the Services provided by SeatGeek, you may do so by ceasing to use the Services and deleting your Account.

You have a clear, self-serve method to terminate your account.

Last reviewed 2026-06-23 under rubric v3.5.

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