Stripe Terms Scorecard

Grade C+ — Standard consumer terms (score 65/100)

Stripe's agreement mandates binding arbitration and class action waivers, and grants the company a perpetual, irrevocable license to use user-provided content for service development.

Forces arbitration and class waiver. Broad license to user content.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
YES
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 11.4 — Dispute Resolution

Disputes between User and Stripe are subject to a class action waiver and will be resolved by individual binding arbitration.

You waive your right to sue in court or participate in class action lawsuits, forcing all disputes into private arbitration.

Section 5.1(c) — Rights and Permissions

User grants to Stripe... a perpetual, worldwide, non-exclusive, irrevocable, royalty-free license to use the Content to develop, improve, and provide Services.

Stripe claims a permanent right to use your uploaded content for their own product development, which survives even if you delete your account.

Section 11.8 — Modification

Stripe may modify this Agreement... at any time by posting a revised version... By continuing to use Services after the effective date of any modification... User agrees to be bound.

Stripe can change the terms at any time, and your continued use of the service counts as your legal acceptance of those changes.

Section 11.5 — Legal Fees and Costs

In any dispute... the arbitrator or court will award to the prevailing party, if any, its reasonable attorneys’ fees and costs.

This is a 'loser pays' provision, which can make pursuing a legal claim against the company financially risky.

Section 10.1(a)(i) — Termination for Convenience

User may terminate this Agreement at any time by closing its Stripe Account via the Stripe Dashboard.

You have a simple, self-serve way to cancel your account without needing to contact support.

Last reviewed 2026-07-25 under rubric v3.5.

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