Grade F — Predatory terms (score 49/100)
RealNetworks reserves the right to modify terms without notice and limits liability to $50, while maintaining a broad license to user content.
Standard terms with liability caps and unilateral modification rights.
PLEASE CLICK HERE TO SEE THE ARBITRATION AND DISPUTE RESOLUTION PROVISIONS, INCORPORATED HEREIN BY REFERENCE.
The company forces users into private arbitration, stripping the right to a jury trial or class action.
RealNetworks may modify this Agreement at any time.
The company reserves the right to change the terms of service at any time without providing notice to the user.
In no event shall RealNetworks’ total liability to You for all damages... exceed the amount of fifty dollars ($50.00).
The company limits its total financial liability to $50, regardless of the damages incurred.
Once enabled, the Extension will use facial recognition technology to provide You information about Celebrities in the video.
The service uses biometric facial recognition technology to process images and videos.
You further agree to hold harmless, indemnify and defend RealNetworks, its officers, directors, agents and employees, from and against any losses, damages, fines, royalties, licensing fees and/or expenses
Users are required to pay for the company's legal defense and any damages if the company is sued due to the user's actions.
You may terminate this license at any time by removing Your Content from the Service.
Users retain control over their content and can revoke the company's usage license by deleting the content.
You may also choose the “Remove All People Data” option to delete the celebrity database and the indexing history from your device.
The company provides a clear, self-serve mechanism to delete biometric indexing data.
Last reviewed 2026-08-19 under rubric v3.5.