Proton Terms Scorecard

Grade B- — Mostly fair (score 73/100)

Proton's terms include mandatory binding arbitration and class action waivers, alongside broad rights to modify terms unilaterally.

Forced arbitration, class waiver, and unilateral term changes.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
NO
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
YES

What the terms actually say

Section 13.1 — Binding Arbitration Agreement

both you and the Company agree that any and all disputes... shall be resolved exclusively through final and binding individual arbitration, and the parties expressly waive any and all rights to appeal any order or judgment of the arbitrator

You are prohibited from taking the company to court for most disputes, and you cannot appeal the arbitrator's decision.

Section 13.1 — Class Action Waiver

You and the Company agree to waive the right to participate as a plaintiff or class member in any class action.

You are barred from joining or initiating class action lawsuits, forcing you to handle claims individually.

Section 11 — Modification to the Terms of Service

the Company reserves the right to review and change these Terms at any time. As long as you are using your Account or the Services, you are responsible for regularly reviewing these Terms.

The company can change the terms whenever they want, and you are responsible for checking for updates yourself.

Section 4 — Limited Warranties and Liability

the total liability of the Company’s parties... shall not exceed $100, or the amount you paid us, if any, for use of your Account or the Services, whichever amount is greater.

The company limits its financial liability to a maximum of $100 or what you paid, which is very low for potential damages.

Section 3 — Inactive Accounts

You will receive notices 30, 15 and 7 days in advance before such action is taken on the recovery email associated with your Account.

The company provides multiple advance warnings before deleting data from inactive free accounts.

Last reviewed 2026-08-03 under rubric v3.5.

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