Ollama Terms Scorecard

Grade B- — Mostly fair (score 73/100)

Ollama includes a mandatory arbitration clause and class action waiver, but provides strong protections for user-generated content and explicitly disclaims AI training on user data.

Forces arbitration and class waiver. Protects user content from AI training.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 14 — Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved by binding arbitration... You agree to resolve disputes individually and waive any right to participate in a class action lawsuit or class-wide arbitration.

You are required to settle all legal disputes through private arbitration rather than in a public court, and you are prohibited from joining class action lawsuits.

Section 13 — Indemnification

You agree to indemnify, defend, and hold harmless Ollama and its officers, directors, employees, and agents from any claims, damages, losses, costs or expenses (including reasonable attorneys’ and accounting fees) arising from your use of our Service.

If the company is sued because of your actions, you must pay for their legal defense and any resulting damages.

Section 5 — AI Services and Limitations

We do not use your inputs or outputs to train AI models.

The company commits to not using your personal data or generated content to improve their machine learning models.

Section 16 — Changes to Terms

We will provide notice of material changes by updating the “Last updated” date and, for significant changes, by providing additional notice (such as email or in-app notification).

The company promises to notify you of significant changes to the terms via email or in-app alerts.

Section 6 — Payment Terms

To cancel your subscription, visit your account settings or contact us.

You can cancel your subscription easily through your account settings without needing to jump through complex hoops.

Last reviewed 2026-08-06 under rubric v3.5.

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