Grade B — Fair terms (score 79/100)
Harness provides standard enterprise software terms that explicitly disclaim data sale and AI training on user content, though it mandates arbitration for non-US customers.
Standard B2B terms. No data sale. Arbitration for non-US users.
Harness may not use Customer Data to (i) train or improve any third party models; or (ii) improve Harness AI.
Harness explicitly prohibits itself from using your data to train AI models, protecting your intellectual property.
If Customer is not located in the United States, all disputes... shall be finally settled... under the Rules of Arbitration of the International Chamber of Commerce.
Non-US customers are forced into binding arbitration, waiving their right to a public court trial.
Harness may update the Services, the associated Documentation, and this Agreement at any time.
Harness can unilaterally modify the terms of service at any time without providing advance notice to the user.
After termination or expiration of this Agreement, (a) Harness will delete Personal Data... (b) Harness will delete Customer Data within 30 days of request.
Harness provides a clear, defined timeline for the deletion of your data upon request.
All payments are non-cancelable and all amounts paid are nonrefundable, except as expressly set out in this Agreement.
All sales are final; you cannot get a refund for unused portions of your subscription.
Last reviewed 2026-07-31 under rubric v3.5.