Grade B+ — Fair terms (score 80/100)
Harness provides a professional-grade platform with clear data deletion rights, though it imposes binding arbitration on non-US customers and reserves broad rights to modify terms.
Standard enterprise terms with forced arbitration for non-US users.
If Customer is not located in the United States, all disputes... shall be finally settled... under the Rules of Arbitration of the International Chamber of Commerce.
Non-US customers are forced into binding arbitration, waiving their right to a public court trial.
Harness will delete Customer Data within 30 days of request.
Harness provides a clear, defined timeline for the deletion of your data upon request.
Harness may not use Customer Data to (i) train or improve any third party models; or (ii) improve Harness AI.
Harness explicitly prohibits itself from using your data to train AI models, protecting your intellectual property.
All payments are non-cancelable and all amounts paid are nonrefundable.
All sales are final; you cannot get a refund for unused portions of your subscription.
Last reviewed 2026-08-29 under rubric v3.5.