Grafana Terms Scorecard

Grade C+ — Standard consumer terms (score 65/100)

Grafana's terms include mandatory binding arbitration and class action waivers, alongside broad rights to terminate accounts without notice.

Forced arbitration, class action waiver, and broad termination rights.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
NO
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 19.2 — Agreement to Binding Arbitration

If we can’t resolve a dispute within 30 days of trying to work it out informally, either side can start binding arbitration.

You are required to resolve legal disputes through private arbitration rather than in a court of law.

Section 19.3 — Class Action and Class Arbitration Waiver

You waive their right to file a class action or seek relief on a class basis.

You cannot join other users in a class action lawsuit against the company.

Section 13.2 — Our Right to Terminate Users

WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION, AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICE TO ANY PERSON, AND TERMINATE ANY USER ACCOUNT, FOR ANY REASON OR FOR NO REASON AT ALL

The company can ban you or delete your account at any time for any reason without telling you why.

Section 4 — Changes to Terms

We may update these Terms at any time by posting an updated version on the Grafana Labs website. If you keep using the Service after the new Terms take effect, that means you accept and agree to the updated Terms.

The company can change the rules at any time, and your continued use of the service counts as your agreement to those changes.

Section 10.2 — License to User Content

By providing User Content in connection with the Service, you grant us a non-exclusive, fully-paid, royalty-free, and worldwide right and license to use, publicly perform, publicly display, reproduce, disseminate, and distribute the User Content as necessary to provide the Service to you

You grant the company a license to use your content, but only to the extent necessary to provide the service.

Last reviewed 2026-07-25 under rubric v3.5.

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