Grade B- — Mostly fair (score 73/100)
Farfetch mandates individual arbitration for US customers and reserves the right to modify terms without notice, though it provides clear return and cancellation procedures.
Forced arbitration for US users. Unilateral changes allowed. No data sale pledge.
Any dispute or claim between you and us... shall be determined on an individual basis by arbitration... There is no judge or jury in arbitration.
US customers are forced into binding individual arbitration and waive their right to a jury trial for any disputes.
We reserve the right to withdraw or amend the Website without notice and, from time to time, we may restrict access to all or parts of the Website.
The company can change the website or terms at any time without providing prior notice to users.
We reserve the right to close your FARFETCH account or restrict future orders at any time in our sole discretion.
Farfetch can terminate your account or block your access at any time for any reason they choose.
To cancel a contract, you must clearly inform us, preferably: By telephone... By email... Or by completing and returning the cancellation form...
The company provides clear, multiple methods for users to cancel their orders and contracts.
If either us or you brings any action or proceeding by reason of any breach or alleged breach of the other party hereunder, the party prevailing in such action or proceeding shall be entitled to recover its reasonable expenses in connection therewith (including without limitation reasonable attorneys’ fees).
This is a 'loser pays' provision that may require you to pay the company's legal fees if you lose a dispute.
Last reviewed 2026-08-05 under rubric v3.5.