Grade A+ — Highly protective (score 100/100)
EBSCO provides robust data processing protections, explicitly prohibits AI training on user content, and maintains clear security standards.
Strong data protections and transparency. No data sale. AI training prohibited.
EBSCO will not Process Customer Personal Data for any purpose, including for any commercial purpose, other than for the specific purpose of performing the services specified in the Agreement.
EBSCO commits to not using your data for commercial purposes or advertising.
Upon termination of the Agreement, EBSCO shall, at Customer’s election, securely delete or return Customer Personal Data and destroy existing copies
You have the right to have your data deleted or returned upon contract termination.
EBSCO shall provide Customer’s end user Data Subjects with the ability to exercise their individual rights with respect to User Personal Data within a self-service portal.
Users have a self-service portal to manage their privacy rights and data.
Licensee and Authorized Users may not use artificial intelligence tools or machine learning technologies with any of the content included in the Databases or Services for any purpose.
EBSCO explicitly prohibits the use of their content for AI or machine learning training.
THE MAXIMUM LIABILITY OF EBSCO... SHALL BE LIMITED TO THE TOTAL AMOUNT OF FEES RECEIVED BY EBSCO FROM LICENSEE HEREUNDER UP TO THE TIME THE CAUSE OF ACTION GIVING RISE TO SUCH LIABILITY OCCURRED.
Liability is capped at the amount paid by the customer, which is standard for B2B contracts.
Last reviewed 2026-08-05 under rubric v3.5.