Domino's Terms Scorecard

Grade F — Predatory terms (score 39/100)

Domino's forces binding arbitration, claims a perpetual license to user content, and reserves the right to modify terms at any time without notice.

Forces arbitration, perpetual content license, and unilateral term changes.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
YES
Trains AI on your content
YES
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Arbitration

BOTH YOU AND DOMINO’S PIZZA AGREE THAT ANY CLAIM... SHALL BE SUBMITTED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION, RATHER THAN IN COURT.

You cannot sue the company in court; you must use a private arbitrator.

User Submissions

by submitting the User Submissions to Domino's, you hereby grant Domino's a perpetual worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute...

Domino's owns a permanent right to use anything you post, forever.

Changes to Terms of Use

Domino's Pizza reserves the right, from time to time, with or without notice to you, to change these Terms of Use...

The company can change the contract at any time without notifying you.

Voice Ordering

Voice input data that has been collected from you may be retained for a period of time to generally improve Dom, the Voice Ordering platform and voice functionality in other Domino’s products and services.

Your voice recordings are used to train their AI systems.

General

YOU AND DOMINO'S AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE WEBSITES AND APPLICATIONS MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES.

You have only one year to sue, which is shorter than many standard statutes of limitations.

SMS

we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.

The company will hand over your data to the government at their discretion.

Last reviewed 2026-07-25 under rubric v3.5.

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