Grade D — Sign with caution (score 59/100)
BIGO LIVE forces users into binding arbitration, claims a perpetual license to all user content, and maintains a strict no-refund policy for virtual items.
Forced arbitration, perpetual content license, and no refunds.
Any dispute... shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre.
You cannot sue the company in court; you must use private arbitration in Singapore.
you grant to BIGO LIVE... permission, free, permanent, irrevocable... rights and license, without any territorial or time limitations and without requiring any approvals and/or compensations
The company owns a perpetual, royalty-free license to use anything you post, forever.
Except as otherwise set out in this Agreement, all sales of Diamonds and Gifts are final, and we do not offer refunds for any purchased Diamonds and Gifts.
You cannot get a refund for virtual currency or gifts under any circumstances.
BIGO LIVE reserves the right, without notice and in our sole discretion, to terminate your license to use the Services
The company can ban you or delete your account at any time without prior notice.
We will use commercially reasonable efforts to generally notify all users... However, your continued access or use of the Services after the date of the new terms constitutes your acceptance of the new terms.
The company can change the rules, and your continued use acts as your legal consent to the new terms.
If you no longer want to use our Services again, you can request deletion of your account through Me > Settings > Account Management > Delete Account in the app.
You have a clear, self-serve path to delete your account within the app settings.
Last reviewed 2026-08-18 under rubric v3.5.