Grade A+ — Highly protective (score 99/100)
Atlassian provides a comprehensive customer agreement that avoids forced arbitration and class action waivers, though it includes broad rights to modify terms and limits liability.
Standard enterprise terms. No forced arbitration. Clear notice of changes.
Atlassian must use commercially reasonable efforts to post any such modification at least thirty (30) days prior to its effective date.
Atlassian commits to providing advance notice of changes to the agreement.
Atlassian may also take any such measures where required by Law, or at the request of a governmental authority.
Atlassian reserves the right to disclose data or suspend access if requested by government authorities.
Within thirty (30) days of its initial Order for a Product, Customer may terminate the Subscription Term for that Product, for any or no reason.
You have a 30-day window to cancel your initial order for any reason and receive a refund.
each party’s entire liability arising out of or related to this Agreement will not exceed in aggregate the amounts paid to Atlassian for the Products... during the twelve (12) months preceding the first event.
Your ability to recover damages is limited to the amount you paid in the previous year.
Customer may terminate this Agreement or a Subscription Term upon notice for any reason.
You have the right to end your subscription at any time.
Last reviewed 2026-08-11 under rubric v3.5.