Amazon Terms Scorecard

Grade C — Standard consumer terms (score 64/100)

Amazon's updated Terms of Service maintain aggressive legal protections, including mandatory arbitration, class action waivers, and a perpetual, irrevocable license to all user-generated content.

Forced arbitration, perpetual content license, and unilateral term changes.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
UNCLEAR
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

DISPUTES

YOU AND WE AGREE THAT ANY DISPUTE OR CLAIM... WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.

Users are forced into binding arbitration for almost all disputes, waiving the right to a court trial.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

you grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use... such content throughout the world

Amazon claims a permanent, worldwide license to use, modify, and distribute your content that survives account termination.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time.

Amazon can unilaterally modify the agreement without notifying users.

LICENSE AND ACCESS

You will not, and will not allow any third party to, use AI-generated content from the Amazon Services to, directly or indirectly, develop or improve large language or multimodal models, machine learning models or related technology.

Amazon prohibits the use of its services to train AI models, protecting its own ecosystem.

YOUR ACCOUNT

Amazon reserves the right to refuse service, terminate accounts, terminate your rights to use Amazon Services... in its sole discretion.

Amazon maintains broad, discretionary power to terminate user accounts without cause.

Last reviewed 2026-08-15 under rubric v3.5.

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