Xero Terms Scorecard

Grade B- — Mostly fair (score 74/100)

Xero requires binding arbitration and class action waivers, but provides 60 days' notice for material changes and does not sell user data.

Forced arbitration and class waiver. Clear notice for changes. No data sale.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

Section 64 — Dispute resolution

you and we agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. If it’s allowed by the laws in the country where we provide our services to you, you and we agree that any dispute must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class or

You must resolve disputes through individual arbitration rather than class action lawsuits or court trials.

Section 74 — Changes to these terms

We will reasonably endeavour to provide you with 60 days’ notice of material changes before they become effective... When we notify you, we’ll do it by email or by posting a visible notice through our services.

Xero commits to providing 60 days' notice for material changes to the terms.

Section 60 — Retention of your data

you can get in touch with us to have your data removed completely if you wish.

You have the right to request that Xero permanently delete your data.

Section 24 — Keeping it confidential

You or we may share each other’s confidential information with legal or regulatory authorities if required to do so.

Xero may share your information with government or regulatory bodies if they deem it legally required.

Section 57 — Termination by you

You may choose to terminate your subscription at any time by providing Xero with one month’s notice in advance.

You can cancel your subscription with one month's notice.

Last reviewed 2026-08-04 under rubric v3.5.

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