Grade B — Fair terms (score 77/100)
Trustpilot allows users to delete their accounts and content, but reserves the right to modify terms without notice and limits liability to £100.
Allows account deletion, but has unilateral changes and liability caps.
We can make changes to these terms at any time without notice to you.
The company reserves the right to update the terms without informing you, and your continued use constitutes acceptance.
OUR AND OUR AFFILIATES’ TOTAL AGGREGATE LIABILITY TO YOU IN ANY CIRCUMSTANCES IS LIMITED TO THE TOTAL AMOUNT OF £100.00.
The company limits its total financial liability to you to £100, regardless of the damages incurred.
You must not carry out in any way... any text mining, data mining or web scraping of our platform for any purpose without our express permission. This includes the training and development of artificial intelligence systems or models.
The company prohibits scraping for AI training, but claims broad rights to use your content for their own AI development.
You may choose to delete your user account at any time, and in doing so you will no longer be able to leave reviews on our platform and all of your reviews will be deleted on our platform.
You have a clear, self-serve mechanism to delete your account and all associated content.
By creating... user generated content... you grant us a licence to use, modify, copy, distribute, publish, display and create works which are based on such user generated content anywhere in the world, in any way, without any restriction and without any payment to you.
You grant the company a perpetual, royalty-free, worldwide license to use your content for any purpose.
Last reviewed 2026-07-27 under rubric v3.5.