Grade D — Sign with caution (score 57/100)
Gladly forces binding arbitration, claims a perpetual license to your content, and reserves the right to modify terms without notice.
Forced arbitration, perpetual content license, and unilateral modification rights.
Gladly may immediately terminate this Agreement... at any time and for any reason, with or without cause, without prior notice.
Gladly can terminate your account and access to the service at any time for any reason without warning.
all claims arising out of or relating to this Agreement and your use of the Service shall be finally settled by binding arbitration... You and Gladly hereby expressly waive trial by jury.
You are forced into binding arbitration and waive your right to a jury trial for almost all disputes.
You expressly grant... a... perpetual, irrevocable, non-exclusive, worldwide license to use, distribute, modify, reproduce... any information... you provide to Gladly.
Gladly claims a permanent, irrevocable license to use and modify any content you upload, even after you leave.
We reserve the right to, at any time, with or without cause: change the terms and conditions of this Agreement... You must accept such changes in order to continue to use and access the Service.
Gladly can change the terms at any time, and you are forced to accept them to keep using the service.
GLADLY’S MAXIMUM AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
Gladly limits its total financial liability to you to $100, regardless of the damages you suffer.
You... agree to fully indemnify, defend (at Gladly’s request), and hold Gladly... harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees).
You are required to pay for Gladly's legal defense and damages if they are sued due to your use of the service.
Last reviewed 2026-08-25 under rubric v3.5.