Capital One Shopping Terms Scorecard

Grade C — Standard consumer terms (score 60/100)

Capital One Shopping forces binding arbitration, claims a perpetual license to user content, and reserves the right to modify terms without notice.

Forced arbitration, broad content license, and unilateral term changes.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 31.1 — Agreement to Arbitrate

THIS MEANS IF EITHER YOU OR WE CHOOSE ARBITRATION, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

You are forced into binding individual arbitration and waive your right to join class action lawsuits.

Section 12 — User Content

For any User Content that you upload to the Services, you grant us... a worldwide, non-exclusive, royalty-free, fully-paid, perpetual, irrevocable, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, prepare derivative works of, distribute, publicly perform, and publicly display that User Content...

You grant the company a perpetual, irrevocable license to use your content for any purpose, including promotion.

Section 8.1 — Changes to Our Services and Terms

CAPITAL ONE SHOPPING RESERVES THE RIGHT TO CHANGE THESE TERMS OR THE PRIVACY POLICY AT ANY TIME. Notice of any material change will be given by the posting of a new version or a change notice on the Sites.

The company can change the terms at any time without direct notification; you are responsible for checking for updates.

Section 17.1 — Account and Services Termination

We may suspend or terminate your access to the Services or your Capital One Shopping Account (if applicable) at any time without notice for any reason not prohibited by law.

The company can terminate your account at any time for any reason without prior notice.

Section 21.3 — Limitation of Liability

EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS, THE MAXIMUM TOTAL LIABILITY OF CAPITAL ONE SHOPPING... TO YOU FOR ANY CLAIM RELATED TO THE SERVICES... IS $100.

Your ability to recover damages from the company is strictly capped at $100.

Section 17.3 — Account Termination

If you have a Capital One Shopping Account, you may terminate your Capital One Shopping Account by navigating to the settings page on capitaloneshopping.com or in the Mobile App, clicking the relevant account deletion button...

You can delete your account through a self-serve process in the settings.

Last reviewed 2026-08-05 under rubric v3.5.

Other scorecards