Grade C — Standard consumer terms (score 61/100)
Agora's ToS forces binding arbitration (with a mail-only opt-out), claims an irrevocable worldwide license to user content, caps liability at $100, and imposes broad one-sided indemnification.
Forced arbitration, irrevocable content license, $100 liability cap, and one-sided indemnification.
By providing User Content to or via the Service, you grant Agora a worldwide, non-exclusive, irrevocable, royalty-free, fully paid, transferable right and license (with the right to sublicense) to copy, reproduce, use, host, store, transfer, publicly display, publicly perform, transmit, reproduce, modify for the purpose of formatting for display, and distribute your User Content, in whole or in…
You grant Agora a permanent, irrevocable, worldwide license to your content that survives account termination (§ 17.6 keeps § 6 in force).
YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND AGORA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. YOU AND AGORA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY...
You are forced into individual binding arbitration and waive the right to participate in any class or representative proceeding.
If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section 24 within 30 days after the date that you agree to these Terms by sending a letter to Agora, Inc., Attention: Arbitration Opt-Out, 2804 Mission College Blvd, Suite 110, Santa Clara, CA 95054 that specifies: your full legal name, the email address associated with your account on the…
An arbitration opt-out exists but only by physical mail within a tight 30-day window.
AGORA WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO YOU... (ii) FOR ANY AMOUNT IN EXCESS OF $100.00 OR, IF GREATER, THE FEES PAID BY YOU TO AGORA IN THE SIX (6) MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE.
Agora's liability is capped at $100 (or 6 months of fees, whichever is greater).
You agree to indemnify, defend, and hold Agora and its affiliates, officers, directors, agents, service providers, partners, and employees harmless from any claim, demand or allegation made by any third party, and all related losses, damages, liabilities, costs and expenses (including attorneys' fees)...
Broad, one-sided indemnification: you must defend and pay Agora for a wide range of third-party claims.
Agora may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process, applicable laws or government requests; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; or (iv) protect the rights, property, or…
Agora may disclose content to authorities based on its own 'good faith belief,' with no commitment to require a warrant or notify you.
These Terms shall be governed by the internal laws of the State of California, without giving effect to principles of conflict of laws. You hereby consent to the exclusive jurisdiction and venue of the state courts sitting in Santa Clara County, California or the federal courts in the Northern District of California to resolve any disputes arising under these Terms.
You must litigate any dispute in Santa Clara County or Northern District of California.
You may terminate the Service at any time, for any or no reason, by deleting your account, unsubscribing from the Service, and disabling Your Product's access of the Platform and use of the Service.
You can terminate by deleting your account yourself, without contacting support.
Last reviewed 2026-09-12 under rubric v3.5.