PayPal Digital Terms Scorecard

Grade C+ — Standard consumer terms (score 68/100)

These terms govern the PayPal Digital Crypto Account, incorporating mandatory arbitration, biometric data collection for identity verification, and significant limitations on company liability.

Forced arbitration, biometric collection, and broad liability disclaimers.

Terms at a glance

Sells your data
NO
Forced arbitration
LIKELY
Trains AI on your content
NO
Collects biometric data
YES
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

AGREEMENT TO ARBITRATE

You and PayPal Digital each agree that any and all disputes or claims... shall be resolved exclusively through final and binding arbitration.

Users are forced into private arbitration and waive their right to a jury trial or class action lawsuit.

OPENING A CRYPTO ACCOUNT

For some uses of your Crypto Account we may request that you provide a picture of your face or other biometric information for identity verification purposes.

The company collects biometric data, such as facial scans, for identity verification.

LIMITATION OF LIABILITY

In no event shall PayPal Digital or its affiliates be liable for lost profits or any special, incidental or consequential damages...

The company severely limits its financial responsibility for any losses you incur, even if caused by their negligence.

CHANGES TO THE PYUSD REWARDS RATE

If our changes reduce your rights or increase your responsibilities, we will provide you at least 21 days' advance notice, or such longer period as required by law.

The company commits to providing at least 21 days' notice before implementing changes that negatively affect your rights.

Last reviewed 2026-07-31 under rubric v3.5.

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