Herbalife Terms Scorecard

Grade F — Predatory terms (score 43/100)

Herbalife forces binding arbitration with a restrictive mail-in opt-out and claims a perpetual, irrevocable license to all user-submitted content.

Forced arbitration, perpetual content license, and broad liability caps.

Terms at a glance

Sells your data
YES
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
UNCLEAR
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 22 — Binding Arbitration and Class Action Waiver

YOU AND HERBALIFE AGREE TO ARBITRATE ANY CONTROVERSY... EACH PARTY IS GIVING UP ITS RIGHT TO SUE IN COURT... YOU ALSO AGREE THAT ANY ARBITRATION MAY ONLY BE BROUGHT IN YOUR AND OUR INDIVIDUAL CAPACITIES, NOT AS A CLASS.

You are prohibited from participating in class action lawsuits and must resolve all disputes through individual, private arbitration.

Section 14 — User Material

You grant to Herbalife a nonexclusive, royalty-free, perpetual, worldwide, irrevocable, sublicensable and transferable license to use... any User Material you submit.

Herbalife claims a permanent, global right to use, modify, and distribute anything you post, even after you leave.

Section 17 — Limitation of Liability

IF HERBALIFE IS FOUND LIABLE... THE MAXIMUM LIABILITY OF HERBALIFE... WILL NOT EXCEED $50, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Herbalife limits its total financial responsibility to you to $50, regardless of the harm caused.

Section 5 — Modifications

Herbalife reserves the right to modify... at any time in its sole discretion... effective thirty (30) days after we send you notice or post the amendment on the Site.

Herbalife can change these terms at any time; posting the change on their website counts as notice.

Section 14 — User Material

we may delete, move, edit or disclose User Material when it is required to do so by law or in a good faith belief that such action is necessary.

Herbalife may share your private content with third parties or law enforcement at their discretion.

Section 3 — Refund Policies

if for any reason, you are not satisfied... you may return it within 30 days from the receipted dated of purchase for a full refund.

You have a clear, 30-day window to return products for a full refund.

Last reviewed 2026-08-21 under rubric v3.5.

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