General Motors Terms Scorecard

Grade C+ — Standard consumer terms (score 65/100)

General Motors collects extensive vehicle and driver data, sharing it with third-party advertisers and affiliates, though it provides clear retention schedules and privacy rights.

Clear data practices, but shares data with third parties for marketing.

Terms at a glance

Sells your data
YES
Forced arbitration
UNCLEAR
Trains AI on your content
NO
Collects biometric data
YES
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

DISCLOSING AND SELLING OF PERSONAL INFORMATION

Some of the disclosures of the Personal Information listed above may qualify as “sales” under some state laws.

GM acknowledges that it engages in data sharing practices that are legally defined as 'sales' in certain jurisdictions.

PERSONAL INFORMATION WE COLLECT

Such as recordings of your voice when you use voice commands, call GM customer support... or interact with OnStar advisors

The company records your voice interactions, which constitutes biometric-adjacent data collection.

DISCLOSING AND SELLING OF PERSONAL INFORMATION

As required or permitted by law, such as to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other governmental authorities

GM shares your personal information with government entities in response to legal requests.

HOW LONG WE KEEP PERSONAL INFORMATION

Retention Schedule for the Following Data... Up to 3 years from date of collection

GM provides a transparent schedule detailing how long they retain specific categories of your data.

YOUR PRIVACY RIGHTS

GM offers the following privacy rights to all consumers covered by this Privacy Statement: ... Delete my Personal Information

All users, regardless of location, are granted the right to request the deletion of their personal information.

CHANGES TO THIS PRIVACY STATEMENT

When there is a material change to this Privacy Statement, then we will notify you as required by law, such as by email or through a notice on the applicable website.

The company commits to providing notice for material changes to the privacy policy.

Last reviewed 2026-08-05 under rubric v3.5.

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