Ace Hardware Terms Scorecard

Grade B- — Mostly fair (score 73/100)

Ace Hardware forces binding arbitration and class action waivers, and reserves the right to modify terms at any time without notice.

Forced arbitration and class action waiver. Unilateral modification rights.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 18 — Dispute Resolution

All claims... will be resolved exclusively through binding arbitration... We both agree that all claims must be brought in an individual capacity and not as a plaintiff or class member in any purported class or representative action.

You are prohibited from suing in court or joining a class action; all disputes must be handled through private, binding arbitration.

Section 2 — Modification and Cancellation

We reserve the right to... modify these Program Terms... at any time in our sole discretion with or without notice to you.

The company can change the rules of the program at any time without telling you.

Section 17 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ACE... SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND... ARISING FROM THE PROGRAM.

The company attempts to limit its legal responsibility for any issues arising from the program to the maximum extent allowed by law.

Section 15 — Program Account Termination

Ace may suspend or terminate your Program Account... at any time, with or without notice to you and without liability or obligation to you.

Ace can shut down your account and void your rewards at any time for any reason without prior notice.

Section 2 — How to Cancel

You may cancel your Subscription or skip any order at any time by logging into your Account and accessing the “Subscriptions” page.

You can manage or cancel your subscription online through your account dashboard without needing to call.

Last reviewed 2026-08-07 under rubric v3.5.

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